Dual pricing
Keeps the mostup to —/yr
Customers who pay by card pay the card price, which covers processing. You net the cash price.
How dual pricing works
For plumbing companies
Get paid at the job, and keep the card fee.
Water heaters, repipes, sewer lines, and emergency calls are big tickets paid on the spot, and every one paid by card costs you a cut. FeeTain lets your techs collect before they leave the driveway, and lets the card-paying customer cover the cost of the card.
Water heater install$2,400
- Card fee you absorb today at 3%−$72.00
- With FeeTain dual pricingCovered
- Paid by ACH instead$0.20
Up to $72.00 back in your pocket on this job.
Sound familiar?
Where plumbing companies lose money getting paid.
Fees on every big ticket
A $2,400 water heater install at 3% is $72 off your margin. Do a few a week and it adds up fast.
Checks and "I’ll pay later"
Paper checks that bounce, invoices that sit for 30 days, and techs who have to go back to collect.
Re-keying payments at night
Copying payments from a terminal into QuickBooks is time you could spend running the business.
Your FeeTain setup
What we’d recommend.
Every business is a little different, and there’s usually a solution for the exceptions. Here’s where most plumbing companies start.
Dual pricing
Quote a cash price and a card price. Card-paying customers cover the processing cost.
Learn moreWireless terminals
Take payment in the driveway or on the job. Supplied by FeeTain, supported by EdgeOne.
Learn moreQuickBooks Online
Customers pay right from your QuickBooks invoice. Payments post back automatically.
Learn moreACH for big jobs
$0.20 per payment on installs, deposits, and commercial accounts. No percentage.
Learn more- Wireless terminals for every truck, so you can take payment in the driveway
- Text or email a pay link for jobs approved by phone
- Cash and card prices on your estimates and invoices
- ACH for property managers, builders, and commercial accounts
- Recurring billing for drain and water-treatment service plans
Savings calculator
Run your own numbers.
We’ve started you with a typical plumbing business. Adjust it to match yours.
Your numbers
$5k$500k+
1.5%5%
Not sure? Total fees ÷ total card sales on your last statement. Most small businesses land between 2.9% and 3.5%.
All debitAll credit
Today you're paying about — a month —— a year — just to accept cards.
Surcharging
3% credit only—/yr
Debit cards can't be surcharged, so you'd still cover about —/mo in debit fees.
How surcharging worksLower rate
You absorb it—/yr
Saved for every 0.25% we cut from your rate. Send a statement and we'll show you your real number.
Get a statement reviewEstimates for illustration only. Results depend on your card mix, average ticket, pricing program, and state and card-brand rules. Surcharges are capped at 3% and at your actual cost of acceptance.
FAQ
Questions we hear every day
Don't see your question? Ask us directly — there's usually a solution, even for the exceptions.
What’s the difference between dual pricing and surcharging?
With dual pricing, you post two prices — a cash price and a card price — and the customer chooses. It applies to every card, credit or debit, and typically covers nearly all of your processing cost. With surcharging, you add a fee of up to 3% to credit card transactions only; debit cards are never surcharged, so you still cover the fees on debit. Dual pricing keeps the most. Surcharging keeps your sticker price unchanged.
Won’t my customers be upset?
In our experience, very few are. Customers have seen cash and card prices at the gas pump for decades. Most simply pay by card — and the ones who prefer to save a few dollars pay by cash or check. Either way, you keep your margin.
I use QuickBooks Online. How hard is it to switch?
It’s the easiest setup we do. Our processing plugs right into QuickBooks Online, so you keep invoicing exactly the way you do today. Customers pay from the invoice, and payments post back to QuickBooks automatically — no double entry.
What does ACH cost?
ACH is $15 a month plus $0.20 per transaction. That’s it — no percentage of the invoice. On a $5,000 job, that’s twenty cents instead of roughly $150 on a card.
Other industries we serve
Find out what you’d keep.
Send us a recent processing statement — or just your monthly card volume — and we’ll show you, side by side, what dual pricing, surcharging, and a lower rate would put back in your pocket.